Do I get any GST invoice for the payment I made?

On successful payment or renewal of your subscription, a GST compliant invoice will be emailed to you. You can also find and download all the invoices in the Billing page of the app.

What is the payment term /cycle for the paid plans?

You can choose to subscribe to a monthly or an annual term plan. Your payment instrument will be automatically charged either on a monthly or annual basis

As per the prevailing RBI Guidelines, your card issuer/bank may send a message to you to authorize the payment. Once you authorize the payment, the amount will be charged and your subscription will be renewed.

What happens if the renewal payment is not charged/fails?

When you subscribe to a paid plan, the payment instrument (Card, UPI ID, Wallet, Net Banking Account, eNACH) you used to make the payment will be automatically charged with the renewal subscription fee based on your plan (monthly/annual)

If for any reason your payment instrument cannot be charged, Finjinn will send you an intimation of the failure and will retry to charge the same instrument after a couple of days. If it fails again, another intimation will be sent to request you to set right the reason for failure (card expired/no balance in account etc.)

If even after 30 days, your renewal subscription cannot be charged or we don’t receive any payment from you, your account will be suspended and may lead to permanent deletion of all your data.